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  • John Dostaler

Traveling With Special Needs

Updated: May 15, 2021

If you’re traveling with someone with special needs (like we do) you’re going to want to read on - here’s some pretty good information about how Walt Disney World handles it.

It’s called “Disability Access Service” (DAS) and it’s designed to help people who may not be able to handle the waits in the attraction queues. You may hear some NOT so nice people say it’s a “front of the line pass” but it’s not like that at all.

First of all: How do you get it? Go to any Guest Relations at any of the parks and speak to a Cast Member. They will NOT ask about specific medical issues, but rather they will inquire about the accommodations you need.

The person with the disability must be present and have their picture taken (this helps cut down on fraud). All of this is added to you “My Disney Experience” account and works similar to a FastPass+.

Here’s how it works:

  • Present yourself at the entrance of the attraction

  • Let the Cast Member know you have a DAS

  • The Cast Member will scan your magic band(s) or Key To The World card.

  • The Cast Member will tell you when you can return (it will be the same as the “standby” time posted)

  • The time will show in your “My Disney Experience” account.

  • A maximum of 6 people can join the person with the DAS, but they must be present when you get the pass.

The DAS is good for 14 days (which is plenty of time for most guests).

Who can use the DAS pass?

Anyone who has a disability or condition that necessitates waiting outside a traditional line environment may be eligible to use the DAS pass. This includes disabilities that are both seen and unseen.

If your family member needs a scooter or wheelchair or has needs that can be met by using a mobility device and they do not have any other disability that might hinder them waiting, they are NOT eligible for a DAS pass as the ride lines are handicapped accessible. So if you just had hip surgery or little Susie just broke her leg, the DAS pass is not for you.

Keep in mind this service is only available on attractions that offer a traditional FastPass+ lane - so not all attractions will offer it.

When you hear from me next I’ll be discussing all the fun and exciting festivals at EPCOT!

Have a wonderful week!


If you’re ready to visit the Most Magical Place On Earth then CLICK HERE for a no-obligation quote!

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